Welcome to the official Wuthering Waves FAQ — your quick guide to answers and tips! Whether you’re stepping into the world for the first time or already a skilled Resonator, this section covers everything from hero recruitment to gameplay features and account help.
We update this section often with new tips, guides, and solutions to make your journey smoother. Can’t find what you need? No problem — our support team is always ready to help!

Wuthering Waves is always growing — with new content, Resonators, and events arriving regularly. That means our FAQ is constantly expanding too! Check back often for updated strategies and useful info. Your questions help shape the Game for everyone — thanks for being part of the adventure!
How do I start playing Wuthering Waves?
Getting started is simple! Download the Game, create your profile, and begin your journey. You’ll get a starter pack and a tutorial introducing combat, hero summoning, exploration, and upgrades. The community is also full of players ready to help you along the way!
How can I unlock new Resonators?
You can unlock Resonators through banners, event rewards, daily logins, and seasonal challenges. Some rare characters are only available for a limited time — keep an eye on in-game announcements so you don’t miss them!
I can’t log in — what should I do?
Don’t worry — we’ll help you get back in! Contact our support team via the website or email. Include your username, platform, and any details you remember. We’ll verify your info and restore access to your account quickly and securely.
Does Wuthering Waves get regular updates?
Absolutely! We release frequent updates — adding new areas, Resonators, gear, events, and system improvements. Whether you enjoy story quests or PvP, there’s always something fresh to dive into. Follow our news feed for the latest patch notes.
Can I enjoy the Game without spending money?
Yes! All story content, events, and core features are available for free. Optional purchases can speed up progress or add cosmetics, but they aren’t required to enjoy the full adventure or reach the top.
How do I contact support?
Need assistance or want to share feedback? Reach out anytime via our contact form or send an email to [email protected]. We reply quickly and value all suggestions to make the Game even better.
How can I join events?
Simply tap the event icons on your home screen to see active and upcoming events. Follow the instructions to participate and earn rewards. Many events welcome all player levels, so don’t hesitate to join in!
Can I play with friends or join a guild?
Definitely! Add friends, create or join a guild, and team up for co-op battles, world bosses, and events. Wuthering Waves is designed for teamwork — take on epic challenges together and share the rewards!